Privacy Policy

In this Privacy Policy, the following terms carry the meanings set out below:

2.1   pc755 collects the following categories of personal data, depending on how you interact with the Platform:

2.2   We do not intentionally collect sensitive personal data (such as racial or ethnic origin, religious beliefs, health data, or biometric data) except where a government-issued ID provided during KYC incidentally contains such information. In those cases, we extract only the fields necessary for verification and do not store sensitive attributes separately.

3.1   Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or update your profile settings.

3.2   Automatically — through cookies, server logs, and analytics tools when you browse or interact with the pc755 platform. This includes Technical Data and Usage Data as defined in Clause 2.

3.3   From third parties — including payment processors (such as the banks and e-wallet providers you use to transact), identity verification service providers engaged for KYC, and fraud-detection partners. All third-party data processors are contractually bound to handle data on our behalf only and may not use your data for their own independent purposes.

3.4   From publicly available sources — in limited circumstances, such as screening against sanctions lists and politically exposed persons (PEP) databases, as required by AML compliance obligations.

4.1   pc755 processes your personal data only where a valid legal basis exists. The table below sets out our primary processing purposes and the legal basis for each:

4.2   Where processing is based on your consent, you have the right to withdraw that consent at any time by contacting [email protected] or by updating your communication preferences in your account settings. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

5.1   pc755 does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients strictly to fulfil the purposes described in Clause 4:

• Payment Service Providers: Banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata) and e-wallet operators (OVO, DANA, GoPay, ShopeePay, LinkAja) — solely to process your financial transactions.
• KYC & Identity Verification Partners: Third-party providers that verify government-issued IDs and perform liveness checks. These partners operate under strict data processing agreements and are prohibited from retaining your documents beyond the verification window.
• Fraud & AML Screening Providers: Services that screen transactions against sanctions lists and fraud databases to protect the Platform and its Members.
• Cloud Infrastructure Providers: Enterprise-grade hosting and database providers operating under binding confidentiality and data processing agreements with pc755.
• Regulatory & Law Enforcement Authorities: Where required by valid court order, regulatory directive, or applicable law. pc755 will notify you of any such disclosure where legally permitted to do so.

5.2   All Data Processors engaged by pc755 are subject to binding contractual obligations that prohibit them from using your data for any purpose other than the specific service they provide to us, and that require them to maintain data security standards equivalent to those set out in Clause 8.

5.3   In the event that pc755 undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy. Members will be notified by email in advance of any such transfer.

6.1   The pc755 platform uses cookies and similar tracking technologies for the following purposes:

• Essential Cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in during a betting session and security tokens that prevent cross-site request forgery (CSRF). Disabling these cookies will prevent you from using the Platform.
• Functional Cookies: Remember your preferences (such as language settings and display options) to personalise your experience across sessions.
• Analytical Cookies: Help us understand how Members navigate the Platform — which pages are visited most, how long sessions last, and where users encounter difficulties. This data is aggregated and anonymised wherever possible.
• Security Cookies: Support our fraud detection systems by flagging anomalous login patterns, unusual device switching, or suspicious geographic changes during a session.

6.2   You may manage cookie preferences through your browser settings. Please note that disabling non-essential cookies may affect the performance of certain Platform features but will not prevent you from accessing core betting and account functions.

6.3   pc755 does not use third-party advertising cookies or permit ad networks to place tracking pixels on the Platform.

7.1   pc755 retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, subject to any mandatory retention requirements imposed by applicable law.

7.2   The following standard retention periods apply:

• Account and Identity Data: Retained for the duration of the Member's active account period, plus five (5) years after account closure, to satisfy AML record-keeping obligations.
• Financial Transaction Records: Retained for a minimum of five (5) years following each transaction, in accordance with anti-money laundering regulations applicable to internationally operating gaming platforms.
• KYC Documents: Retained for five (5) years from the date of verification or from the date of account closure, whichever is later.
• Support Communications: Retained for three (3) years from the date of the last interaction, to enable continuity of service and support complaint resolution.
• Technical and Usage Data: Retained in identifiable form for twelve (12) months, after which it is anonymised and may be retained indefinitely for aggregate analytics purposes.

7.3   Upon the expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our internal data disposal procedures.

8.1   pc755 maintains a comprehensive data security programme commensurate with the nature and sensitivity of the personal data we hold. Key security measures include:

• 256-bit TLS encryption for all data in transit between your device and our servers.
• AES-256 encryption for all personal and financial data stored at rest.
• Role-based access controls ensuring that only authorised personnel with a legitimate business need can access personal data.
• Multi-factor authentication (MFA) required for all internal staff accounts with access to production data systems.
• Regular penetration testing and vulnerability assessments conducted by independent third-party security auditors.
• 24/7 automated intrusion detection and anomaly monitoring on all production infrastructure.
• Formal data breach response plan with a 72-hour member notification commitment.

8.2   While pc755 applies rigorous security standards, no internet-based platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for logging out of your account on shared devices. Report any suspected unauthorised access to [email protected] immediately.

9.1   pc755 operates as an internationally licensed platform. This means that your personal data may be transferred to, stored in, and processed in countries outside of Indonesia, including the jurisdiction in which pc755 holds its operating licence and the locations where our cloud infrastructure providers maintain data centres.

9.2   Where personal data is transferred outside Indonesia, pc755 ensures that appropriate safeguards are in place to maintain a level of protection equivalent to that provided under this policy. Such safeguards include:

• Contractual clauses requiring the overseas recipient to protect the data to the same standard as required under this policy.
• Transfers only to countries or organisations with demonstrated adequate data protection standards.
• Data processing agreements with all overseas Data Processors that impose binding obligations regarding data security, purpose limitation, and subject rights.

9.3   By creating an account and using the pc755 platform, you acknowledge and consent to the cross-border transfer of your personal data under the conditions described in this clause.

10.1   Subject to applicable law and the legitimate requirements of our AML and responsible gaming obligations, you hold the following rights in respect of your personal data held by pc755:

• Right of Access: You may request a copy of the personal data pc755 holds about you. We will provide this within 30 calendar days of a verified request.
• Right to Rectification: If any personal data we hold is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations. Note that data subject to AML retention requirements cannot be erased until the mandatory retention period expires.
• Right to Restriction: You may request that pc755 restricts the processing of your personal data in certain circumstances (e.g., while the accuracy of data is being contested).
• Right to Portability: You may request that we provide your personal data in a structured, commonly used, machine-readable format for transfer to another service provider, where technically feasible.
• Right to Object: You may object to processing of your data carried out on the basis of legitimate interests, including profiling for marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

10.2   To exercise any of the above rights, submit a written request to [email protected] with the subject line "Data Rights Request — [Your Username]". We will acknowledge your request within 5 business days and complete the action within 30 calendar days. Complex requests may be extended by a further 30 days with prior notification.

10.3   pc755 does not charge a fee for standard data rights requests. We reserve the right to charge a reasonable administrative fee for requests that are manifestly unfounded or excessive.

11.1   The pc755 platform is strictly intended for adults aged 21 and above. We do not knowingly collect, store, or process personal data from individuals under the age of 21.

11.2   If pc755 discovers or is notified that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. Any deposits or winnings associated with an underage account will be handled in accordance with Clause 2.2 of the Terms & Conditions.

11.3   If you believe that a person under the age of 21 has registered on the pc755 platform, please notify us immediately at [email protected].

12.1   pc755 reserves the right to update this Privacy Policy at any time to reflect changes in legal requirements, operational practices, or the services we offer. The version number and effective date at the top of this document identify the current operative version.

12.2   Material changes — defined as changes that affect how we use your data or that reduce your privacy protections — will be communicated to all registered Members by email to the address on file at least seven (7) calendar days before the changes take effect.

12.3   Minor and non-material amendments (such as typographical corrections or clarifications that do not alter data processing practices) may be made without prior notification, although the version number and date will be updated accordingly.

12.4   Your continued use of the pc755 platform after the effective date of any amendment to this policy constitutes acceptance of the revised terms. If you do not accept the revised policy, you should cease using the Platform and may request account closure in accordance with Clause 9.3 of the Terms & Conditions.

13.1   For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the pc755 Data Privacy team:

13.2   If you are not satisfied with our response to a privacy complaint, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction or to the regulatory authority overseeing pc755's operating licence.

13.3   pc755 takes all privacy complaints seriously. We commit to investigating every formal complaint and providing a substantive written response within 30 calendar days of receipt.